Personal Data Protection Law

Personal Data Protection Law

As Private Gaziantep Anka Hospital, we attach great importance to the security of your personal data. Your personal data is processed by the legal entity listed below in the capacity of data controller, in accordance with the Law on Protection of Personal Data No. 6698.

Hospital / Operator Legal Entity

Private Gaziantep Anka Hospital / Şehitkamil Private Health Services San. and Tic. A.Ş. We keep all kinds of personal data shared by our patients, taking care of patient privacy and taking all necessary technical and administrative measures to ensure the appropriate level of security for your personal data. This Information on Protection of Personal Data explains our personal data protection and processing policy how we collect, transfer, use and protect your personal data during the services performed by the hospital.

1. Personal Data Collected by Our Hospital

We collect various information from our patients within the framework of the health services we provide. The said information is collected in accordance with the data processing principles and conditions in the Law on the Protection of Personal Data No. 6698 ("KVKK") under all circumstances. The information we collect from you for the purposes described in Section 2 below may include:

Your name and your surname

T.R. your identity information, your passport number

your marital status

Give your license plate

Your place and date of birth

your gender

Your address

Your phone number

E-Mail Address

Your patient protocol number created specifically for you by the hospital

Your financial data such as payment and billing information, credit card information

Your Private Health Insurance or Social Security Institution data

Your biometric data within the scope of services financed by the Social Security Institution

Your Personal Data regarding all kinds of health and sexual life obtained during or as a result of medical diagnosis, treatment and care services, including but not limited to your Private Data, laboratory results, test results, examination data, check-up information, prescription information.

If you contact us from an outside line, your voice recording

Your camera system image recording during your visit to our hospitals

Your health data and identity information that you share when you use the online services on our website www.ankahastanesi.com.tr

your other data that you share when you contact us via e-mail, call center or other channels

If you apply for a job, your resume, etc.

2. Purposes of Processing Your Personal Data

The personal data we collect within the scope of the services you receive from us are processed for various purposes, including: a. To fulfill our legal obligations in the Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Regulation on Private Hospitals, Regulation on the Processing and Privacy of Personal Health Data and other relevant regulations; b. Protection of public health, preventive medicine, Article 6/3 “Personal data other than health and sexual life listed in the first paragraph may be processed without seeking the explicit consent of the person concerned in cases stipulated by the laws. Personal data related to health and sexual life can only be used for the purpose of protecting public health, performing preventive medicine, medical diagnosis, treatment and care services, planning and managing health services and financing, by persons or authorized institutions and organizations under the obligation of secrecy without seeking the explicit consent of the person concerned. can be processed.” Execution of medical diagnosis, treatment and care services, planning and management of health services and financing;

Providing you with information about your appointment if you make an appointment

Planning and managing the internal functioning of our hospital

Analyzing to improve our services

Invoicing

Invoicing

Verifying your identity

Confirmation of your relationship with contracted institutions

Responding to the requests of the Ministry of Health and other public institutions and organizations in accordance with the applicable legislation

Responding to your questions or complaints about our services

Analyzing your use of healthcare services in order to improve the services we offer;

Compliance with the internal policies and principles of our hospital

Measuring patient satisfaction after receiving health services and determining patient satisfaction

Contacting you for information purposes regarding our services (marketing, campaign information, participation via web and mobile with special content);

Supply of drugs or medical devices.

However, your personal data will not be used for commercial purposes in any way, except for the activities listed above and as required by the relevant legislation.

3. Persons and Organizations To Which Your Personal Data Can Be Transferred

In accordance with the purposes set out in Section 2 above, by ensuring that all necessary technical and administrative measures are taken to ensure the appropriate level of security in accordance with the KVKK and the relevant health legislation; Institutions or organizations permitted by the Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Regulation on Private Hospitals, Regulation on the Processing and Privacy of Personal Health Data and other relevant legislation (Social Security Institution, Police Department, Law Enforcement Forces, Authorized Lawyers, Population Directorate, Pharmacists, Courts, Supervisory Institutions etc.); private insurance companies; our direct/indirect domestic shareholders, subsidiaries and/or affiliates; auditors; consultants; work partners; In order to carry out our activities, we may transfer it to domestic organizations and other third parties from whom we receive contractual services, cooperate with.

4. Method and Legal Reason for Personal Data Collection

Your personal data is collected in all kinds of verbal, written or electronic media, within the scope of the above-mentioned purposes and within the scope of laws and other legislation in order for the Hospital to fulfill its contractual and legal obligations. Personal Data Protection Law Article 6/3 “Personal data other than health and sexual life listed in the first paragraph may be processed without seeking the explicit consent of the person concerned in cases stipulated by the laws. Personal data related to health and sexual life can only be used for the purpose of protecting public health, performing preventive medicine, medical diagnosis, treatment and care services, planning and managing health services and financing, by persons or authorized institutions and organizations under the obligation of secrecy without seeking the explicit consent of the person concerned. can be processed.” It is processed in accordance with Art.

5. Your Rights Regarding Your Personal Data

Your personal data;

Find out if any of your personal data has been processed

If personal data has been processed, requesting information about it

Learning the purpose of processing your personal data and whether they are used in accordance with the purpose

Knowing the third parties to whom personal data is transferred in the country

Requesting correction of personal data if it is incomplete or incorrectly processed

Personal Data Protection Law Article 7 (Art. 7/1 Although it has been processed in accordance with the provisions of this Law and other relevant laws, personal data is deleted, destroyed or anonymized by the data controller ex officio or upon the request of the person concerned, in case the reasons requiring processing are eliminated. Article 7/2 Provisions in other laws regarding the deletion, destruction or anonymization of personal data are reserved. request the deletion or destruction of personal data within the framework of

Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

If you suffer damage due to unlawful processing of your personal data, you have the right to demand compensation for this damage.

To the extent that your personal data is processed by the Hospital as a data controller, in accordance with Article 13 of the KVKK, filling in the "KVKK Access / Information Request Form" below and delivering it by hand to the address of the hospital where you received service, by sending it through a notary public or to www.ankahastanesi.com You can make a written application to the Data Controller with a secure electronic signature. The hospital will conclude the request free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the process requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board will be charged by the Hospital. Your request is accepted by the data controller or rejected by explaining the reason. The answer to your application will be notified to you in writing or electronically. If the request in your application is accepted, the data controller will fulfill its requirements. If the application is due to the fault of the data controller, the fee will be returned to the relevant person.

Complaint to the Board

In case your application is rejected, the answer given is insufficient, or the application is not answered in due time; You can make a complaint to the Board within thirty days from the date you learn the reply of the data controller and in any case within sixty days from the date of application. In accordance with Article 13 of the Law on the Protection of Personal Data described in the section Your Rights Regarding Your Personal Data, no complaints can be made before the remedy is exhausted. The right to compensation according to the general provisions of those whose personal rights are violated is reserved.